Examiner Training

Southwest Alliance for Excellence (SWAE) holds annual training to prepare Examiners to evaluate Performance Excellence Program award applications through the lens of the Baldrige Framework. This training may be offered by the SWAE Board of Overseers (BOO), or delivered by experienced Examiners from partner Baldrige Alliance organizations. Organizations such as California Center for Excellence (CCE), Rocky Mountain Performance Excellence (RMPEx), Tennessee Center for Performance Excellence (TNCPE), and the Quality Texas Foundation (QTF).

Examiners are volunteers and represent a diverse background of industry and professional experience. Attendees will learn how to apply the Baldrige Framework for Performance Excellence to an organization, evaluate an application, and develop comment-writing skills for the ever-important Feedback Report. The training is facilitated by experienced state and national examiners, who will guide the attendees through exercises that provide group-based learning to simulate the overall PEP examination process.

2024 Fall Examiner Training

  • September 16 & 17: 7:00 am-3:00 pm Phoenix
  • September 18: 7:00 am-11:00 am Phoenix

Registration end date: September 7, 2024

Cost: $750 per person

Looking for a discount on examiner training fees? Become a SWAE member!

NOTE: If you are selected to participate on an Assessment Team, the required “Just-in-Time” Refresher training is free.

Questions about Examiner Training? Contact our Board of Examiners Chair, Princess Cooper-Brown.