Recent applicant testimonials on the value of SWAE’s Performance Excellence Program:
- Utilizing the Baldrige criteria, along with internal and external assessments and benchmarking best practices, has helped us improve many of our key processes and business results. Any organization can benefit from starting its own Baldrige improvement journey. We are grateful for the program support and volunteer resources that SWAE provides, enabling organizations across Arizona, Nevada, and Utah who are pursuing excellence. Dave Rogers, Senior Program Manager – MSTS (2022)
- “From the start of our Baldrige journey, the framework gave us a detailed roadmap. The seven categories of the Baldrige Criteria for Performance Excellence—Leadership, Strategy, Customers, Measurement, Analysis, and Knowledge Management, Workforce, Operations, and Results—guided our improvement activities. Each category brought its own set of challenges and opportunities for enhancement.
- We began with a comprehensive Baldrige-based assessment, which highlighted our strengths and pinpointed areas needing improvement. This process was both enlightening and humbling, setting the foundation for our growth. Our Baldrige journey has been transformative. It has ingrained a relentless pursuit of excellence within our organization and provided us with the tools and mindset to sustain and build on our success. We are proud of our progress and excited about the future.
- We strongly encourage any organization looking to elevate their performance to embark on the Baldrige journey. While it is a challenging path, the rewards—both tangible and intangible—are immense. Our experience has shown that with dedication, collaboration, and a commitment to excellence, remarkable transformation is achievable. David Provencher, Vice President Operations, Sales, & Programs – R.E. Darling Co., Inc. (2023)
Previous applicant testimonials on the value of SWAE’s Performance Excellence Program to their organizations:
Yuma Regional Medical Center
Scottsdale Medical Imaging (SMIL)
Phoenix Convention Center & Venues
Nathan Adelson Hospice
Montevista Hospital
Bristol Global Mobility
LDS Business College located in Salt Lake City, Utah
Deer Valley Unified School District located in Phoenix, Arizona
University of Phoenix located in Tempe, Arizona
City of Henderson located in Nevada
HonorHealth (formerly Scottsdale Healthcare) located in Scottsdale, Arizona