Case Studies

The NIST-Baldrige website maintains an archive of past case studies that are used to train Baldrige Examiners. A case study is a sample Baldrige Award application showing a fictitious organization’s responses to the questions of theĀ Baldrige Excellence Framework. The site includes downloadable PDF versions of the application (case study) and the judges’ feedback report.

Feel free to use these examples to help write your organization’s Organizational Profile and Application.

One can also view the different versions of the Baldrige Criteria through the years. The Criteria are modified every two years to incorporate new best practices of Role Model organizations.